Frequently 
Asked Questions

Indi is an online and app-based wellness & exercise platform to get the world moving.  Our focus is to provide safe, effective, and low-impact workouts that improve the health, wellness, and independence of our members. 

Indi offers a variety of ways to access your content. You can use any laptop, tablet, or phone browser. The indi app can also be found in the Apple App Store or Google Play Store for easy access from your phone or tablet. 

Indi has a variety of workouts that focus on mobility, strength, body aches and pains, and more. Whether you’re new to fitness, or you’re looking to switch up your current routine, indi’s low-impact workouts can fit into your life. 

Our programs, movements, and sessions are not designed on the “no pain, no gain” exercise model.  Our team of Physical Therapists designed indi to provide safe and low-impact workouts. 

Indi isn’t like other exercise platforms. Our Physical Therapist-designed programs are tailored for everyday people. Unlike other programs, we offer safe and low-impact workouts that won’t leave you exhausted or injured. 

With our free 14-day trial, you can try indi risk-free! Canceling your trial is simple and can be accomplished from the indi website or app. 

Though some pieces of equipment are nice to have, you can experience indi without any extra purchases. 

No worries! If you know the email address you used to sign up, you can use our “Reset Password” function to receive a recovery email. 

We’re sorry to see you go! If you want to cancel your subscription, you can head over to your “Billing” page and select “Cancel Plan”. 

There are two payment plans for indi. Our monthly plan costs $15/month, and our yearly plan costs $119/year.  

Our team at indi offers comprehensive implementation and onboarding assistance, along with continuous support throughout the year. This includes facilitating engagement opportunities and onsite initiatives, providing technical support and troubleshooting, as well as reviewing data analytics. We are happy to support Employee Wellness and Safety Committees as well. 

We make implementation and onboarding hassle-free! In as little as 14 days, we can launch indi for your workforce to begin moving and start to feel the difference. All we require is an employee roster with their email addresses to get started. 

Absolutely! Employee wellness programs should encompass a comprehensive approach, covering physical, mental, and social dimensions of wellness – an aspect that indi seamlessly integrates. Holistic wellness benefit offerings recognize how different dimensions of health are interconnected, and address them through various initiatives and resources. Consequently, employees perceive the organization’s genuine concern for their well-being as individuals, not merely as workers.